Basicly if you have a business that sells and takes orders from the public and it is not in person e.g. over the phone, via the internet or mail order then this regulation will apply to your business.

This document explains what to consider and whether you need to comply with these regulations. It will also explain what is required from you under this law.

This is a ‘must read’ if you do not want to be negligent in this matter. You need to have a clear policy on the issue, and it must be explained to all staff, particularly those who have direct contact with customers.

Includes:

• Distance Selling Regulations Explained

The above files are in both .pdf and .doc Word format.

View Sample Distance Selling Regulation Explained